Prescription Plan by OptumRx

Enrolled in Publix's BCBS PPO Plan? If so, you have access to this prescription benefits program.

Plan website

Visit the OptumRx website to

• view and print ID cards and
• view claims history.

Prescription coverage and exclusions

• 2024 Covered Medications
• 2024 Excluded Medications
• 2024 Self-administered Drug List
• 2024 Specialty Drug List

Claim forms

• OptumRx Claim Appeal Form
  Use to file an appeal if you have questions or do not agree with a benefit determination. 
• OptumRx Reimbursement Claim Form
  Use when you have purchased a covered prescription drug at retail cost and are seeking reimbursement.

Contacting OptumRx

Phone number:
855-238-8295 (toll-free)

Hours of operation:
24 hours, 7 days a week