We made Newsweek’s 2024 America’s Best Customer Service list

Aug. 31, 2023

We have been named to Newsweek’s 2024 America’s Best Customer Service list, ranking No. 1 in the supermarket category for the 6th year in a row.

“At Publix, we delight in catering to the needs of our customers and providing them with premier service,” said Director of Communications Maria Brous. “As company owners, our associates take pride in treating their customers like royalty. It’s an honor to be recognized by Newsweek for the 6th consecutive year and a testament to our company values. ”

About Newsweek

Newsweek determined the list based on more than 30,000 U.S. customers surveyed on how likely they would be to recommend companies to friends and family, and their evaluation of the companies in the areas of quality of communications, professional competence, range of services, customer focus and accessibility.

To read more about our ranking, visit America’s Best Customer Service list on Newsweek’s website.